Customer Privacy Information according to as per art. 13 Italian Legislative Decree 196/2003 (here below Privacy Code) and as per art. 13 UE Reg. 2016/679 (here below GDPR) and the relative implementing legislative decree no. 101 of 10 August 2018.
Energy to Motion di Emiliana Stabile (hereinafter E2M) undertakes to protect the confidentiality of users personal data of their products and services. This information outlines the principles and procedures adopted by E2M for the treatment of personal data and contains the description of the type of data collected and its processing.
Controller of the data processing
The controller is the Energy to Motion company di Stable Emiliana VAT 11263851005 / Cod. Fisc. STBMLN71A70L182H with headquarters in via Amelia Treves Segrè 5a - 00019 Tivoli (RM) - P.E.C.: e2m@pec.energytomotion.com.
Data acquisition
E2M collects personal information when these are provided directly by the user and also through the use of their website. In general, the information collected may concern:
- user information and/or the company taken form the forms on the E2M website, for support, requests for information, reports, complaints or other needs of pre and post sales. This could include the user's name and contact details, the name and details of the company, information of the role played in the company and how it has become aware of the site;
- transactions, billing and deliveries and all the information needed for tax and accounting purposes;
- register of user interactions with E2M, also for statistical purposes. For example, website feedback by e-mail, requests for a technical clarification, report of a problem or other;
- every response to customers survey (satisfaction and other type of commercial survey in order to improve the business);
- any other kind of records about details on how the website is used, for example the unique ID of the device used, the IP addresses and the operating system.
Data processing purposes
Personal data will be processed for purposes closely related to the management of the commercial relationship and according to the authorizations provided. The treatment is carried out at the following purposes:
- administrative-account, commercial, tax management, for example: registration of the customer in the company registry, sending invoices, order processing and deliveries etc.;
- to answer to support, information or complaints questions;
- to improve the offer and service offered;
- for market research;
- targeted marketing and/or newsletter messages, having the user's consent or otherwise authorized;
- for safety purposes, to protect both E2M and third parties;
- for legal obligations.
If the user denies the consent of the processing of his data also for these purposes, in no way does not affect the supply of the requested services.
Once You are E2M customer, the Owner may send You commercial communications and promotional materials about products and services like those You have already purchased, unless your explicit dissent.
Data sharing
In addition to the E2M, in some cases, other subjects involved in their organization may have access to data, such as administrative, commercial, marketing, legal, system administrators, or external subjects, as third-party technical services providers, postal couriers, hosting Providers, IT companies, communication agencies. The updated list of the data processors may always be requested from the E2M The data controller.
Data retention and storage period
Personal data are stored in server and archive at E2M operative premises, also in cloud at spaces for safety purposes, where it is requested and necessary. Data are stored for the time required by the purposes for which they were collected. Personal data collected:
- for purposes connected to the execution of a contract between the E2M and the user will be detained until the execution of this contract is completed (up to a period of 10 years);
- for purposes deriving from the provisions of the law, in particular in relation to the obligation to archive accounting documents, issue of invoices, etc.;
- the documents relating to the guarantee and the legal guarantee will be maintained for 1 year after the expiry date of the legal guarantee or by the examination of the complaint;
- for marketing purposes, in case of data processing based on consent, up to the revocation of the same; In case of data processing based on the legitimate interest of the E2M, up to the presentation of the opposition. The user can obtain further information regarding the legitimate interest pursued by the E2M by contacting the E2M owner of the treatment;
- data transmitted through the contact form, until the end of the period of decay of any claims.
At the end of the storage period, the personal data will be deleted.
Right of the interest person
Users have the right to ask if their personal data are treated according to the current Privacy Policy laws, has the right to obtain access to its personal data, to request for correction in case of inaccurate personal data, or integration of incomplete personal data. It also has the right to delete the data or ask for its limitation, if there is one of the reasons provided for by the regulation.
In addition, the user has right to revoke the consent to the processing of its personal data, right that can be exercised at any time, without prejudice to the lawfulness of the treatment based on the consent given before the revocation and to oppose at any time to the treatment for marketing purposes.
Transfer of data
Personal data can be transferred to countries of the European Union and to those third countries that guarantee an adequate level of protection equivalent to that ensured within the Union, on the basis of a decision of adequacy of the European Commission.
Contact
Any questions relating to this Privacy Policy must be addressed by e-mail to: privacy@energytomotion.com
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